Find answers to all your questions here
Which bar(s) are best for me?
Don’t stress about choosing the right ActivMotion Bars – every weight will give you a great workout! But when making your decision, take into account your fitness level, age and goals. If you’re a beginner, new to exercise or think you can’t handle heavier weights, opt for the 4.5 or 6 pounders. The 10 pound ActivMotion Bar is popular with those who are reasonably fit, the 15 pound bar with those who consider themselves in very good shape, and the 18 pound bar for advanced users who are stronger than average.
If you are a Pilates instructor or are using the AMB for Pilates, the 4.5 pound is by far the best choice.
While every bar will give you a fantastic total body workout, many folks choose to purchase one of our multi-bar bundles in order to expand the variety and intensity of their workouts or to challenge themselves to progress to higher levels of fitness.
If you are looking to outfit your fitness facility with AMBs for group training, please contact us and we will be happy to help you determine what mix is best for your clients and members.
What costs are associated with shipping my order?
ActivMotion Bar products ship anywhere in the continental U.S. and Canada for the actual cost of shipping as calculated by FedEx.
What is your return policy and warranty?
All ActivMotion Bar (AMB) products are created with the finest craftsmanship and superb quality control. We are confident that our products will surpass your expectations of both quality and functionality. If for some reason you are dissatisfied with your purchase, please refer to the information below regarding our warranty information and return policy:
- AMB products are warranted to be free from manufacturing defects for 90 days from the date of sale. This DOES NOT INCLUDE NORMAL WEAR AND TEAR OF OUR PRODUCTS. Should your product show signs of defective workmanship within this 90 day period, you should contact us for an exchange authorization. This warranty is limited to replacement of the product by AMB, and all transportation, shipping and return costs shall be at our expense. You must include the packing slip which you received with your order along with the returned items. This warranty does not extend to any defect, damage or problem caused by the negligence, abuse or acts of you or others, failure to maintain or use the product according to the furnished instructions, unreasonable use, accidents, alterations or ordinary wear and tear.
- AMB and Innovative Xercise Solutions, LLC (IXS) SHALL NOT BE RESPONSIBLE OR LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL, or EXEMPLARY DAMAGES OF ANY KIND, including but not limited to use of any product, loss of time, lost profits, inconvenience or other incidental or consequential damages with respect to persons, businesses or properties, whether as a result of breach of warranty, negligence or otherwise.
- AMB AND IXS PRODUCT LIABILTY SHALL BE LIMITED SOLELY TO REPLACEMENT OF THE GOODS. NO OTHER WARRANTY, EXPRESS OR IMPLIED, SHALL APPLY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY SUCH IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED. IN THE EVENT THAT APPLICABLE LAW PREVENTS THE DISCLAIMER OF ANY IMPLIED WARRANTIES, THEN SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF EXPRESSED WARRANTIES ABOVE.
- Note: Some states may not allow limitations on the duration of an implied warranty, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.
What is my guarantee?
We put your satisfaction first! We stand behind all of our products with a 30-day money back guarantee, no questions asked! If you are not completely satisfied with your purchase, you can send it back with your original packaging slip and enclosed materials for a full refund; just pay shipping and handling. Please contact us with your concerns. Also, Although our bars weigh in very accurately, a safe weight variance of plus or minus 1.25 pounds per bar has been established.
If I have questions, who do I contact?
Please contact customer service or call 1-888-400-1045.
Although our bars weigh in very accurately, a safe weight variance of plus or minus 1.25 pounds per bar has been established.